TC
Treveno C

1 reviews | Active since Jul 2020

16 Jul 2020, 10:25

Pathetic Rain SUPPORT

Rain 4G Pathetic Service ********** Rain is really setting the standards for pathetic service, No aftermarket support services. Complaint a few times and still my issues are not RESOLVED. I have requested my PUK number from RAIN on the 10 July 2020 to which I received and automated response with a reference ***. Since then, I have received no correspondence and no one has contacted me. I have since then sent 2 other messages with NO RESPONSE. I have not used the sim card since. Hellopeter is the only channel where some response is received. Thanks

0
Replies (2)
Rain
Rain's reply16 Jul 2020, 10:30
Official
Hi Treveno

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima
TC
Treveno C's update16 Jul 2020, 14:05
Reviewer Update
Thank You Hellopeter. Through your platform, I have received a response from RAIN...