Pathetic "Non" existent Support From RAIN

Upgraded to Rain One beginning of May, lost the one sim card and requested a sim swap, which was done promptly the new sim card arrived, but have been waiting now since the 23rd of May for them to active the new "swapped" sim card.

numerous phone calls and get told the same thing, "Sorry we will force activate it for you." but the activation never happens and i am still unable to use my second sim in a phone.

I have never had such pathetic service ever while doing a sim swap or trying to get a sim activated. All other network providers activate within hours, but rain makes you wait months and then still have the audacity to charge you full price for a service your unable to use. To top it all when you ask how long you still have to wait for the activation, none of the support staff are able to give you an estimated time frame. all you get is the same old dogmatic response " we sorry for the inconvenience." really RAIN an inconvenience would have been waiting an extra hour or a day at most for you to sort out this issue but 7 weeks is a little beyond pathetic!!