Pathetic network quality and customer service

Rain has got to be the most useless company I have ever encountered! The only reason they get one star is because negative stars are not an option. The signal drops every single day, usually more than once. As someone who has no choice but to work from home, how am I supposed to do my job and meet client deadlines if I don’t have a reliable network connection? The customer service is just plain terrible. Multiple calls have not resulted in anything more than band-aid solutions and nobody seems to have the faintest idea how to actually fix the problem. It’s only August but the worst mistake anybody will make this year is probably to get a subscription with Rain. I would not recommend this sorry excuse for a company to anybody. I’m not sure what world the executives live in but in the real world taking money from someone without providing what you’re supposed to in return is called theft.