LC
Leisl C
1 reviews | Active since Apr 2021
17 Mar 2026, 17:24
Pathetic network from Rain
Again I come home to my network being disconnected!! Yet my account is up to date and next payment only due on the 25th March. I'm so sick of Rain doing this when they feel like it. Rain's standards and services have really dropped rock bottom. It's time I find a cheaper, more reliable network provider
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
17 Mar 2026, 18:21Hi Leisl
Thank you for bringing this to our attention.
We’re looking into your billing enquiry and will reach out with an update.
Regards,
rain.
Thank you for bringing this to our attention.
We’re looking into your billing enquiry and will reach out with an update.
Regards,
rain.
Rain's reply17 Mar 2026, 18:21
Official
Hi Leisl
Thank you for bringing this to our attention.
We’re looking into your billing enquiry and will reach out with an update.
Regards,
rain.
Thank you for bringing this to our attention.
We’re looking into your billing enquiry and will reach out with an update.
Regards,
rain.
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Leisl C's updateReviewer Update
17 Mar 2026, 19:52The problem remains. Why am I paying diligently every month just to have this kind of problem randomly every other month?
LC
Leisl C's update17 Mar 2026, 19:52
Reviewer Update
The problem remains. Why am I paying diligently every month just to have this kind of problem randomly every other month?
LC
Leisl C's updateReviewer Update
17 Mar 2026, 19:56First I was told by your AI whatsapp connection that my data is depleted and I need to top up, yet I'm supposed to have uncapped wifi. Then a ticket was logged for the network service team to contact me. No one to date has called me from rain. I had to buy 2g mtn data to use. Why should I be doing this if I have rain wifi that I pay monthly for??
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Leisl C's update17 Mar 2026, 19:56
Reviewer Update
First I was told by your AI whatsapp connection that my data is depleted and I need to top up, yet I'm supposed to have uncapped wifi. Then a ticket was logged for the network service team to contact me. No one to date has called me from rain. I had to buy 2g mtn data to use. Why should I be doing this if I have rain wifi that I pay monthly for??
LC
Leisl C's updateReviewer Update
18 Mar 2026, 16:36My rain remains disconnected! You want to say the towers are still down? When I whatsapp'd the Rain bot I was told I'm out of data with a zero balance. How is this possible when I have uncapped wifi. I'm beyond frustrated with this and demand an urgent call on my 073 number
LC
Leisl C's update18 Mar 2026, 16:36
Reviewer Update
My rain remains disconnected! You want to say the towers are still down? When I whatsapp'd the Rain bot I was told I'm out of data with a zero balance. How is this possible when I have uncapped wifi. I'm beyond frustrated with this and demand an urgent call on my 073 number