DM
Dineo M
1 reviews | Active since Oct 2021
15 Feb 2023, 15:57
Pathetic internet service from Rain
You are the worst internet service provider in the world. You cheat customers and add extra bills which we are not aware of. You consultants are rude yes you Tracy mthembu. You offer the most pathetic customer service I've ever seen. We have a payment date of 1st of the month and yet you suspend our service on the 15th. Now you want R2000 from us for a 5G service which is on pay as you go. It's going to be such a pleasure for us to blast this pathetic excuse of a service to the world. Tracy the useless consultant, maybe it's best you look for a caree elsewhere as you really don't know what you are doing. We will give your useless router to the nyaope boys maybe they might find a use for it. Sies
Helpful (0)
Replies (14)0
Replies (14)
Rain's replyOfficial
15 Feb 2023, 16:00Hi Dineo.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply15 Feb 2023, 16:00
Official
Hi Dineo.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
DM
Dineo M's updateReviewer Update
15 Feb 2023, 17:27You have suspended out service but we paid, what is so hard to understand. While you are buffering I will continue to post your incompetence on all media platforms. You think you can get away with this *****. Just you wait and see, hour by the hour I will be posting about this. You messed with my job due to this and I will send the same back🤞🏾 do your job and search under Samuel Makoe.
DM
Dineo M's update15 Feb 2023, 17:27
Reviewer Update
You have suspended out service but we paid, what is so hard to understand. While you are buffering I will continue to post your incompetence on all media platforms. You think you can get away with this *****. Just you wait and see, hour by the hour I will be posting about this. You messed with my job due to this and I will send the same back🤞🏾 do your job and search under Samuel Makoe.
DM
Dineo M's updateReviewer Update
15 Feb 2023, 17:36tracy mthembu is one of the worst Rain consultant is the worst consultant you have there. Your investment in her clearly shows your incompetence as a service provider. We have been clients of yours for over 3 years and this is the treatment you give us. Gaa, account number ***9. The people will know about this. I've posted you on YouTube, hello Peter and now I'm going to Facebook and Tik tok. It's unacceptable that every two months we have to fight with you to get the service we pay for. If payment was not don't doe this month how the hell did you give us internet service until the 15th of the month.
DM
Dineo M's update15 Feb 2023, 17:36
Reviewer Update
tracy mthembu is one of the worst Rain consultant is the worst consultant you have there. Your investment in her clearly shows your incompetence as a service provider. We have been clients of yours for over 3 years and this is the treatment you give us. Gaa, account number ***9. The people will know about this. I've posted you on YouTube, hello Peter and now I'm going to Facebook and Tik tok. It's unacceptable that every two months we have to fight with you to get the service we pay for. If payment was not don't doe this month how the hell did you give us internet service until the 15th of the month.
DM
Dineo M's updateReviewer Update
15 Feb 2023, 17:39We did pay on the 31st of February what other payment are you looking for????????? Are you serious. We are also looking for a legal route to deal with you.
DM
Dineo M's update15 Feb 2023, 17:39
Reviewer Update
We did pay on the 31st of February what other payment are you looking for????????? Are you serious. We are also looking for a legal route to deal with you.
DM
Dineo M's updateReviewer Update
15 Feb 2023, 17:39There is no way you are receiving a double payment from us , you can forget about it!
DM
Dineo M's update15 Feb 2023, 17:39
Reviewer Update
There is no way you are receiving a double payment from us , you can forget about it!
DM
Dineo M's updateReviewer Update
15 Feb 2023, 17:42We paid you R999 on the 31st of Jan 2023 for Jan not December check your records and do your work properly!
DM
Dineo M's update15 Feb 2023, 17:42
Reviewer Update
We paid you R999 on the 31st of Jan 2023 for Jan not December check your records and do your work properly!
DM
Dineo M's updateReviewer Update
15 Feb 2023, 17:43Then change the payment date back to the 25th so we can have our service. We don't owe you anything
DM
Dineo M's update15 Feb 2023, 17:43
Reviewer Update
Then change the payment date back to the 25th so we can have our service. We don't owe you anything
DM
Dineo M's updateReviewer Update
15 Feb 2023, 17:44Reinstate this immediately!!!!!!!!!
DM
Dineo M's update15 Feb 2023, 17:44
Reviewer Update
Reinstate this immediately!!!!!!!!!
DM
Dineo M's updateReviewer Update
15 Feb 2023, 18:01Stop responding privately so South Africa can see you for who you really are and the kid of service you provide to your customer!
DM
Dineo M's update15 Feb 2023, 18:01
Reviewer Update
Stop responding privately so South Africa can see you for who you really are and the kid of service you provide to your customer!
DM
Dineo M's updateReviewer Update
15 Feb 2023, 18:12Teach your consultant Tracy mthembu good customer service. All of this could have been avoid if she chose to do what you hired her for. Absolutely disgraceful behaviour. You will lose more customers because of her
DM
Dineo M's update15 Feb 2023, 18:12
Reviewer Update
Teach your consultant Tracy mthembu good customer service. All of this could have been avoid if she chose to do what you hired her for. Absolutely disgraceful behaviour. You will lose more customers because of her
DM
Dineo M's updateReviewer Update
15 Feb 2023, 18:19We also want her managers e-mail as we would like to pay a formal complaint with them.
DM
Dineo M's update15 Feb 2023, 18:19
Reviewer Update
We also want her managers e-mail as we would like to pay a formal complaint with them.
DM
Dineo M's updateReviewer Update
15 Feb 2023, 18:44tracy mthembu had the audacity to tell my husband to rather come on Hello Peter for this issue. Is this what you tell your clients. Direct them to Hello Peter to resolve their issues. Wow. We are waiting for thea manager details
DM
Dineo M's update15 Feb 2023, 18:44
Reviewer Update
tracy mthembu had the audacity to tell my husband to rather come on Hello Peter for this issue. Is this what you tell your clients. Direct them to Hello Peter to resolve their issues. Wow. We are waiting for thea manager details
DM
Dineo M's updateReviewer Update
15 Feb 2023, 21:46You will be hearing from us tomorrow
DM
Dineo M's update15 Feb 2023, 21:46
Reviewer Update
You will be hearing from us tomorrow
DM
Dineo M's updateReviewer Update
15 Feb 2023, 22:13The complaint has been sent
DM
Dineo M's update15 Feb 2023, 22:13
Reviewer Update
The complaint has been sent