Pathetic, inconsiderate, *********** service provider of all time 🤮🤮🤮🤮

This is absolutely nonsensical, I spoke to your agents about my 4G router that had connection problems and she told me the tower was faulty and that was in April. I was then advised to take the 5G one because the 4G tower wasn’t going to be fixed as it wasn’t reported. Then I asked for the cancellation and refund for the money I paid for April. Nothing was done. I took the R649 package in April, how the hell does that add up to R2540? Rain thinks we’re stupids and we’ll just pay money without any worry. I’m not that fool. There are a lot of service providers that have excellent customer service and I think it’s time I ditch this blood sucking useless network. I’ve waiting for a call back since Sunday but nothing. I’ve read Martin Z reviews and rest assured I’m going to take the same route he was threatening you with. Let’s meet at ICASA and all the commissions available to protect the consumers

Do not write an acknowledgment response here, I’ve had enough of those. All I want is a callback from your team so that my issue can be resolved…finish and klaar.

There are so many reference numbers because your AI bot always asks for my email address to escalate the matter. There are more than ten reference numbers choose one from the chats with your AI robot. Yesterday I paid R1160 I’ve sent proof of payment but my account is still not updated. And please do not respond privately because I haven’t even seen those responses. Update my account and rectify all the nonsense you put up there. No response shows guilt, incompetence, disgusting and disrespectful behaviour. All the bad words in the dictionary equate to rain network.