Pathetic doesn't describe your service -- that's right there are NO SERVICE TO RATE

1 star review is still too much!!

5 June - someone broke into our office and stole the router along with other stuff. I informed RAIN about this via the website. 10 June - received the first response from RAIN. Explained to the agent who contacted me and he informed me that someone will get in touch with me regarding replacing the router. 20 June - received an email "help is on the way" ---- thank goodness it wasn't an emergency as I am still waiting for that "help". 21 June - I made contact via Messenger and received a response from an agent who really needs more training in people skills/how to assist and respond to a customer. After addressing that I received an informative response. The contract is on my brother-in-law's name, I took over the payments when he left the company. 22 June - was told via messenger that someone will get in touch with me regarding payment arrangement to replace the router of R4100.

GUESS WHAT.........01 July and STILL NOTHING!! YET YOU DEDUCTED MY SUBSCRIPTION!!!!!

Seems like this is the new way to go in South Africa -- ******* hiding behind company logo's, quick to take money from hard working South Africans yet you don't deliver service at all.