RK
Roxette K

1 reviews | Active since Apr 2018

19 Dec 2023, 12:11

Pathetic customer service!!!WHAT A JOKE OF A COMPANY

Here I am again and still have not received my refund, according to Lungile Mdlalose he spoke to management 13/12 who requested my banking details to do an EFT which would reflect within 48hrs. Guess according to them I'm a complete fool because my funds still have not come through. Man I am sick of Rain's bull**** stories!!!! Their consultants will laugh at you right in your face when they hear how long you've been struggling with the same query over and over again. So we are a literal joke to them!!!

Tina!!!!!! I am still awaiting my refund 😡😡😡🤬🤬🤬🤯🤯🤯🤯🤯🤯🤯 I spoke Lungelo last week Wednesday again after not receiving any feedback from you regarding processing the eft because you were apparently on leave for that day and now I'm still waiting...... *** is wrong with you people...AND DON'T CALL ME TO TELL ME MORE LIES JUST PAY OUT MY MONEY!!!!!

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Replies (1)
Rain
Rain's reply19 Dec 2023, 12:13
Official
Hi, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.