EG
Eve G
1 reviews | Active since Mar 2018
24 Dec 2020, 10:58
Pathetic Customer service from Melissa Mabaso and Michael Mothusi Ramalete
I've been asking for a month for assistance and nobody is getting back to me. There is no number to call and I've sent over 20 emails and I keep getting an automated response. Their customer service is below zero it's beyond pathetic. I need my password to be reset and they can't even assist me.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
24 Dec 2020, 11:36Good morning Eve
I hope you are well, kindly accept my humble apologies for the service that you have received thus far, I have escalated your issue to the relevant department.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far, I have escalated your issue to the relevant department.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
Rain's reply24 Dec 2020, 11:36
Official
Good morning Eve
I hope you are well, kindly accept my humble apologies for the service that you have received thus far, I have escalated your issue to the relevant department.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far, I have escalated your issue to the relevant department.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
EG
Eve G's updateReviewer Update
24 Dec 2020, 13:40They rep**** but it's still of no help. This is ridiculous... They sent me someone else's login details and thats breaking the law because OF THE POPPY ACT Rain can get fined for millions for divulging someone else's personal information to someone.... Now Id like my query sorted before I send this to the consumer watch dog. For breaking the poppy act law.... Im beyond gatvol having to beg for a service I suppose to provide
EG
Eve G's update24 Dec 2020, 13:40
Reviewer Update
They rep**** but it's still of no help. This is ridiculous... They sent me someone else's login details and thats breaking the law because OF THE POPPY ACT Rain can get fined for millions for divulging someone else's personal information to someone.... Now Id like my query sorted before I send this to the consumer watch dog. For breaking the poppy act law.... Im beyond gatvol having to beg for a service I suppose to provide