rK
ronnie K

1 reviews | Active since Feb 2018

14 Nov 2024, 13:19

Pathetic customer service

Rain telecommunication is PATHETIC and WORSE THAN TELKOM.

I have not had connectivity for 3 weeks, they don't answer the phone when you call, they don't reply to emails, all 11 of them, except for an automated message that says, ''WE WILL GET BACK TO YOU'' BUT they never miss deducting their money.

0
Replies (1)
Rain
Rain's reply14 Nov 2024, 13:21
Official
Hey Ronnie K,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your connection query and we will be in touch to assist further. 

Regards, 
rain.