VT
Vivienne T
1 reviews | Active since Nov 2015
07 Dec 2022, 08:12
Pathetic customer service by Rain Internet Service Provider
Rain sells their sim cards in George in the Southern Cape but they have no network connectivity here. I have had the sim card since 4 November 2022 and been trying to cancel since with no luck. I even have a reference number (***) since 14 November 2022 but no one has contacted me since and they debited my bank account for R499 and that is for a service I did not use.
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
07 Dec 2022, 08:34Hi Vivienne.
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply07 Dec 2022, 08:34
Official
Hi Vivienne.
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
VT
Vivienne T's updateReviewer Update
07 Dec 2022, 08:49That is correct.
VT
Vivienne T's update07 Dec 2022, 08:49
Reviewer Update
That is correct.
VT
Vivienne T's updateReviewer Update
07 Dec 2022, 10:18I need a refund and urgent cancellation. When I placed the order that is the address I provided that I need the internet for, hence I could not use it there and my order was still processed for an area with no coverage my R499 went to total waste and times are hard to just let money go for nothing.
VT
Vivienne T's update07 Dec 2022, 10:18
Reviewer Update
I need a refund and urgent cancellation. When I placed the order that is the address I provided that I need the internet for, hence I could not use it there and my order was still processed for an area with no coverage my R499 went to total waste and times are hard to just let money go for nothing.
VT
Vivienne T's updateReviewer Update
07 Dec 2022, 11:00I need an update on cancellation as well please.
VT
Vivienne T's update07 Dec 2022, 11:00
Reviewer Update
I need an update on cancellation as well please.
VT
Vivienne T's updateReviewer Update
07 Dec 2022, 12:07Account Holder: NV Tana
Capitec bank
Account number: ***
Account Type: Savings
Branch Code: 470 010
Capitec bank
Account number: ***
Account Type: Savings
Branch Code: 470 010
VT
Vivienne T's update07 Dec 2022, 12:07
Reviewer Update
Account Holder: NV Tana
Capitec bank
Account number: ***
Account Type: Savings
Branch Code: 470 010
Capitec bank
Account number: ***
Account Type: Savings
Branch Code: 470 010