AH
Amber H
1 reviews | Active since Dec 2020
15 Apr 2021, 10:58
Pathetic customer service
Worst service! Would not recommend it to anyone. Our WiFi NEVER worked and when we canceled last year in December they had collected the router, I provided them with the RAM courier reference number and still awaiting my refund. When you call it’s always being “confirmed with the logistics department” and they have escalated it. Absolute ******* customer service and the 5G is non-existent.
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Replies (1)Rain's replyOfficial
15 Apr 2021, 11:27Good morning, Amber.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing/networks team for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing/networks team for further assistance.
Thank you
Kind Regards
rain
Rain's reply15 Apr 2021, 11:27
Official
Good morning, Amber.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing/networks team for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing/networks team for further assistance.
Thank you
Kind Regards
rain
