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Nokuthula S
1 reviews | Active since Apr 2017
18 Dec 2024, 11:33
Pathetic customer service
I was happy with Rain until my wifi router got ****** during house ******* on the 2nd of December 2024...since that day I have been trying to contact Rain to replace the router and 2 Sim cards but they are not willing to help me they are only flooding my emails with reference numbers..this is so frustrating...there's a day where I was on hold for 1 hour.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
18 Dec 2024, 11:47Hey Nokuthula S,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and will be in touch to assist further.
Regards,
rain.
Rain's reply18 Dec 2024, 11:47
Official
Hey Nokuthula S,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and will be in touch to assist further.
Regards,
rain.
NS
Nokuthula S's updateReviewer Update
18 Dec 2024, 12:09How much do I have to pay for the White ZTE router? It was ******
NS
Nokuthula S's update18 Dec 2024, 12:09
Reviewer Update
How much do I have to pay for the White ZTE router? It was ******