MM
Marnus M

1 reviews | Active since Apr 2014

02 May 2023, 11:28

Pathetic customer service!

They are quick to take your money when placing a order, but the orders don't get sent. After 3 weeks they still cannot tell me when my order will be delivered. They just keep on "escalating" the query, but nothing happens.

Save yourself some time and rather get internet from the little guys like All In One IT Group, than support these useless corporations!

0
Replies (2)
Rain
Rain's reply02 May 2023, 11:39
Official

Hi Marnus
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
MM
Marnus M's update02 May 2023, 11:41
Reviewer Update
That's the exact thing your consultants said over the phone for the past 3 weeks. Still no joy!