SR
Suren R
1 reviews | Active since Oct 2023
31 Oct 2023, 12:50
Pathetic customer se...
Pathetic customer service especialling from the billing team ... Been waiting for an itemized billing since last week and they send me and invoice ...just to highlight itemized billing is your calls and sms logs not an invoice. I called today once again requesting the itemized billing and was again sent he same mail someone will get back to me. No one has ever gotten back to me from rain ever since thebhave been sending me the same email.. Rain didn't think clearly when introducing the 4G sim cards very limited access to a wide range of security options especially with parental control.. Guess i will have to wait for i don't know how long to get my itemized billing ... Rain billing ... Pathetic !!!
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
31 Oct 2023, 13:22Hi Suren.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
Rain's reply31 Oct 2023, 13:22
Official
Hi Suren.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
SR
Suren R's updateReviewer Update
24 Nov 2023, 15:59I did not ask for who call me or texted me i asked for the out going calls and numbers that sms's were sent to ..
Do you need proof that rain does have this and that they have provided this before ???
or do you even know that Rain does and can provide this ?
Do you need proof that rain does have this and that they have provided this before ???
or do you even know that Rain does and can provide this ?
SR
Suren R's update24 Nov 2023, 15:59
Reviewer Update
I did not ask for who call me or texted me i asked for the out going calls and numbers that sms's were sent to ..
Do you need proof that rain does have this and that they have provided this before ???
or do you even know that Rain does and can provide this ?
Do you need proof that rain does have this and that they have provided this before ???
or do you even know that Rain does and can provide this ?
SR
Suren R's updateReviewer Update
27 Nov 2023, 15:15It's obvious you don't have access to the October call history
Contact your voice department and request it from them ....
I am fed up of repeating myself I want all the numbers dialled and all the numbers that was SMSed for my SIM cards for the month of October 2023 !!!!!!
Contact your voice department and request it from them ....
I am fed up of repeating myself I want all the numbers dialled and all the numbers that was SMSed for my SIM cards for the month of October 2023 !!!!!!
SR
Suren R's update27 Nov 2023, 15:15
Reviewer Update
It's obvious you don't have access to the October call history
Contact your voice department and request it from them ....
I am fed up of repeating myself I want all the numbers dialled and all the numbers that was SMSed for my SIM cards for the month of October 2023 !!!!!!
Contact your voice department and request it from them ....
I am fed up of repeating myself I want all the numbers dialled and all the numbers that was SMSed for my SIM cards for the month of October 2023 !!!!!!