HT
Herculaas T
1 reviews | Active since Apr 2022
06 Apr 2022, 18:06
Pathetic connection
The internet connection for the last month has been pathetic. Download speeds of less than 0.5 mbps most of the time and the test 0.0 mbps. Upload of up to 10mbps (not useful on its own). I’ll need to cancel this soon as I’m paying for something I can not use. I’m using more mobile data than rain internet.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
06 Apr 2022, 18:07Hi Herculaas
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Rain's reply06 Apr 2022, 18:07
Official
Hi Herculaas
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
HT
Herculaas T's updateReviewer Update
08 Apr 2022, 18:49I have spent 2 hours following your suggestion and downloading wifi analytical apps and making the suggested changes. My router is in the best spot possible. I eventually got a 1.6 mbps download speed for a couple of minutes and the right back to 0.08mbps.
This is frustrating as these kind of measures were never necessary in the past.
Nor should they be!
This is frustrating as these kind of measures were never necessary in the past.
Nor should they be!
HT
Herculaas T's update08 Apr 2022, 18:49
Reviewer Update
I have spent 2 hours following your suggestion and downloading wifi analytical apps and making the suggested changes. My router is in the best spot possible. I eventually got a 1.6 mbps download speed for a couple of minutes and the right back to 0.08mbps.
This is frustrating as these kind of measures were never necessary in the past.
Nor should they be!
This is frustrating as these kind of measures were never necessary in the past.
Nor should they be!