PN
Pamela N

1 reviews | Active since May 2022

04 Nov 2022, 22:40

Pathetic Bad Service

After countless phonecalls to Rain and after 3 full weeks still I do not have access to Wifi. They promised they were attending to my issue here on hallopeter and I never got as much as a phone call from them . I have called almost everyday using more that R100 airtime everyday and they never answer their customer service line. Rain is Pathetic , they are ********** and still peoples money. I will never recommend them to anyone. I have been a loyal customer to them for three years now and this is how they repay customer loyalty. Rain you are pathetic believe me you, your day will come. you take peoples money , your call centre staff is clueless. The only thing you know is debit peoples money like you are obviously going to do on the 15 whereas the whole month I did not receive any service from you. Pathetic Gangsters.

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Replies (3)
Rain
Rain's reply05 Nov 2022, 08:34
Official

Hi Pamela 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
PN
Pamela N's update05 Nov 2022, 18:46
Reviewer Update
Cancel my account please I cannot pay for a service I'm not using with immediate effect
PN
Pamela N's update05 Nov 2022, 22:22
Reviewer Update
Yes, it is