Pathetic and horrible service by consultants and highly inefficient logistics team

I placed order for Rain 5G indoor/outdoor ( R999) package on the 25th of January 2021. Order was dispatched and delivery meant to be on the 27th of January 2021. However I had misplaced my identity document and could not receive the order as Identify documentation is one of the requirements. A few days later I sorted out my identity document on the 29th of January to be specific.

I called in to rain Monday 1st of February to arrange for redelivery of my parcel. I have been given the run around for almost two weeks now. Being sent post to pillar by the consultants making empty promises and not giving me proper feedback on a delivery date.

Order was paid for in full but I am yet to receive my 5G parcel as yet.

What is so difficult to redeliver a ****** parcel????

I am utterly disgusted by the poor and pathetic service I have received from the Rain consultants and their logistics team.