WA
Weber A

1 reviews | Active since Apr 2012

26 Jun 2020, 17:31

Pathetic after service

As we are now forced to work from home, I got a 5G Rain internet connection. As per Rainss adverti*****t, they have the best network cover and the fasts-es speed in Pretoria. Regretfully they do not inform their customers that they do not provide any after care service. They are indeed very prompt to ensure that their clients get monthly statements to ensure the monthly payment. So I as a customer, I needs to pay for ****py internet service that's providing more problems than pleasure. I need to connect via my cellphone for the last 2 days just in order for me to be able to work. Please take this in mind should you consider getting this service. You would have double expenses paying for a 5G connection and buying data to connect via your cellphone.

0
Replies (1)
Rain
Rain's reply26 Jun 2020, 18:39
Official
Hi Weber

Trust you are well and keeping safe.

Please accept my humble apologies for the service that you have received  thus far .

Please note an agent will be in contact with you to assist .

Regards
Fattima