Pathetic After Sales Service

Last year August I cancelled my subscription but they are still to this day trying to deduct the subscription fee from my bank account.

Numerous emails have been sent but nothing has been done about it. Tickets have been submitted on the My Rain app but no response.

* Sales call was received within 5 minutes of requesting assistance with signing up.

* Fault report or cancelled subscription request - Still waiting 7 months later.

Most pathetic after sales service ever!!!!!!