1 reviews | Active since Aug 2017

12 Mar 2024, 19:59

PATHETIC

Worst product I have come across. I have great signal but i nearly always have only 1-5 meg speeds when I should get 30mbps. Requested a support call twice, logged a ticket as well and nothing came of it. I eventually dialed the number and stayed on the line but support couldn't do anything for me. Had to even hotspot on my mobile for an online meeting. Can't even do a WhatsApp call. I want my money back. This really is a pathetic and ridiculous product. Should be removed. Rather just buy data or get the normal fibre line.

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Replies (1)
Rain
Rain's reply13 Mar 2024, 08:13
Official
Hi,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.