DL
Dorianne L

1 reviews | Active since Feb 2023

27 Mar 2023, 12:43

pathetic

I have asked to change my banking details and debit order date and it's their but greyed out on debit order date . But banking details keeps on deducting R1 which no money in the account

0
Replies (56)
Rain
Rain's reply27 Mar 2023, 12:46
Official
Hi Dorianne.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
DL
Dorianne L's update27 Mar 2023, 13:10
Reviewer Update
Yes you can but remove those banking details in their. It's my ex information
DL
Dorianne L's update27 Mar 2023, 13:26
Reviewer Update
Please it deducts R1.00 and fails . Cause their is no money reflecting
DL
Dorianne L's update27 Mar 2023, 13:28
Reviewer Update
Has the date been changed
DL
Dorianne L's update27 Mar 2023, 13:34
Reviewer Update
Cause I got a call from attorney. You guys keep on trying on his account
DL
Dorianne L's update27 Mar 2023, 15:35
Reviewer Update
I have not been
DL
Dorianne L's update27 Mar 2023, 15:35
Reviewer Update
I have not been paid and it kee
DL
Dorianne L's update27 Mar 2023, 15:36
Reviewer Update
I have not been paid keeps on taking R1
Is my services online
DL
Dorianne L's update27 Mar 2023, 15:58
Reviewer Update
My services is still off and you said it will be put online now
DL
Dorianne L's update27 Mar 2023, 15:59
Reviewer Update
Clear those banking details I will add the new ones
DL
Dorianne L's update27 Mar 2023, 16:08
Reviewer Update
Has my services been reinstated
DL
Dorianne L's update27 Mar 2023, 16:08
Reviewer Update
It's still offline
DL
Dorianne L's update27 Mar 2023, 16:27
Reviewer Update
But really you guys are pathetic. You said in the message services will be turned and I can make a payment later . I have the proof . I am going to report this . Read your message nicely
DL
Dorianne L's update27 Mar 2023, 16:29
Reviewer Update
Hi Dorianne.

Kindly note that you currently have an outstanding invoice that was due on the 25th of March, hence your services are limited.

Kindly note that we can push your Feb invoice to a later date and reinstate your service in the meantime. Please advise if you are comfortable with this option so that we can assist you further. Private Reply
DL
Dorianne L's update27 Mar 2023, 16:30
Reviewer Update
The above is what we agreed upon now how now this is extremely pathetic
DL
Dorianne L's update27 Mar 2023, 16:34
Reviewer Update
Will lay a complaint with consumer council
DL
Dorianne L's update27 Mar 2023, 16:50
Reviewer Update
Promise to pay for the 5th my pay date and again I cannot update cause it doesn't allow me too .Keeps on checking for R1 . How the hell must I update it
DL
Dorianne L's update27 Mar 2023, 16:50
Reviewer Update
Their is no money in my account
DL
Dorianne L's update27 Mar 2023, 16:52
Reviewer Update
I will forward to my ex attorneys Any deduction you will have a ugly lawsuit and you agreed to move the date and reinstate my services thank you
DL
Dorianne L's update27 Mar 2023, 16:57
Reviewer Update
But asking for pay now
DL
Dorianne L's update27 Mar 2023, 17:07
Reviewer Update
Whoever you are you are flippen stupid . Its asking me to pay I told u their is no money in that account how the hell do I change my damn banking details . You fool . You said you would reinstate my account and I explained I can't change the details . I will lay a formal complaint now
DL
Dorianne L's update27 Mar 2023, 17:08
Reviewer Update
Change the date and reinstate my damn account I will forward this to my ex and his attorney's will sue you
DL
Dorianne L's update27 Mar 2023, 17:20
Reviewer Update
Good Afternoon
I logged a complaint on hellopeter was told my services will be reinstated and payment will be pushed to a later date
I cant even change my damn banking details it keeps on charging me a R1-00 I have a new bank account in arrears due to rain . In a flippen can someone help that can read proper english . I will log a complaint with the consumer council instead
Regards Dorianne ******
DL
Dorianne L's update28 Mar 2023, 06:33
Reviewer Update
How the heck do I change the details if you want R1.00
DL
Dorianne L's update28 Mar 2023, 06:37
Reviewer Update
How the hell do I change the details without a R1.00 deduction. Their is no money in a account now I ask again please provide alternative solution. My debit date has not been moved and services are still not reinstated .
DL
Dorianne L's update28 Mar 2023, 06:37
Reviewer Update
It's like you all don't know your own system .
DL
Dorianne L's update28 Mar 2023, 09:11
Reviewer Update
You said you will reinstate my services and move my date up in this messages since yesterday. Now you sending me a payment link you are *********** and clearly don't understand English . I cannot change my banking details cause it charges me R1.00 I told you when to move my deduction and the account number needs to be change now you sending me a link for what .
DL
Dorianne L's update28 Mar 2023, 09:14
Reviewer Update
Hi Dorianne.

Kindly note that you currently have an outstanding invoice that was due on the 25th of March, hence your services are limited.

Kindly note that we can push your Feb invoice to a later date and reinstate your service in the meantime. Please advise if you are comfortable with this option so that we can assist you further.

This is the message you sent . if you cannot change the banking details and reinstate the service please collect your items today I will throw them outside . 44 Tafelberg Street, Bosmont
DL
Dorianne L's update28 Mar 2023, 09:31
Reviewer Update
How can card details be changed without deduction of R1.00 . You agreed to move my date and reinstate. Do you know how your system works ? I cannot change the banking details without a deduction. It won't successfully change the details.Cancel this service instead cause no one wants to help ? Give me resolutions not problems
DL
Dorianne L's update28 Mar 2023, 11:19
Reviewer Update
My ex has just issued me a order from the court to remove this deduction from his account . You have till the end of day to remove this from account cause you have attempted to deduct again from his account and I told you to stop . Please have your legal team sort this out
DL
Dorianne L's update28 Mar 2023, 11:20
Reviewer Update
This will be a legal matter by close of business
DL
Dorianne L's update28 Mar 2023, 12:09
Reviewer Update
Its a new account and i havent been paid . why the hell must i struggle you are checking my ex account daily and costing me .
DL
Dorianne L's update28 Mar 2023, 12:39
Reviewer Update
Dorianne Williams ***
DL
Dorianne L's update28 Mar 2023, 12:48
Reviewer Update
i have reported to icasa waiver the R1.00
DL
Dorianne L's update28 Mar 2023, 14:08
Reviewer Update
Just move the deduction date to the 7 April and it will allow me enough time to change the card information.
DL
Dorianne L's update28 Mar 2023, 14:46
Reviewer Update
I told you i will be paid around the 6th . You said to me you will move to an alternative date and reinstate my services . Now what has changed . I have the proof . Please cancel my services instead and collect your items
DL
Dorianne L's update28 Mar 2023, 14:48
Reviewer Update
You say one thing mean another
DL
Dorianne L's update28 Mar 2023, 15:13
Reviewer Update
Rain Internet Service Provider's reply: 27 Mar 2023, 12:57
Hi Dorianne.

Kindly note that you currently have an outstanding invoice that was due on the 25th of March, hence your services are limited.

Kindly note that we can push your Feb invoice to a later date and reinstate your service in the meantime. Please advise if you are comfortable with this option so that we can assist you further

DL
Dorianne L's update28 Mar 2023, 15:13
Reviewer Update
Please advise !!!!
DL
Dorianne L's update28 Mar 2023, 15:14
Reviewer Update
My proof whats the way forward
DL
Dorianne L's update28 Mar 2023, 16:15
Reviewer Update
move to the 1st so i can change please
DL
Dorianne L's update28 Mar 2023, 16:16
Reviewer Update
it will allow me to change it
DL
Dorianne L's update28 Mar 2023, 17:01
Reviewer Update
Noted but their will only be money in on the 1st
DL
Dorianne L's update28 Mar 2023, 17:51
Reviewer Update
Send me the banking details so i can ask someone to payment a lousy R1 . This is a formal cancellation. Your service is pathetic
DL
Dorianne L's update28 Mar 2023, 23:01
Reviewer Update
Now in English terms. I started a new job no account information. why must you check validity with a R1 when i authorise it shows its my account I will make sure you are liable for any deduction and icasa will deal with matter for a professional company crying for a R1 is lousy .
DL
Dorianne L's update28 Mar 2023, 23:02
Reviewer Update
CANCELLATION THIS DAMN ACCOUNT AND COLLECT YOUR ITEMS YOU REFUSE TO ASSIST .
DL
Dorianne L's update29 Mar 2023, 08:52
Reviewer Update
You have no resolution at all . I can't send 72 messages and nothing it's simply a waste
DL
Dorianne L's update30 Mar 2023, 08:43
Reviewer Update
You agreed to moved payment date why are you still checking and messing this account up. Stick to the agreement please you will be liable
DL
Dorianne L's update30 Mar 2023, 09:23
Reviewer Update
Noted you have not moved it . You checked the today and why . Stick to the agreement. Why cannot you not stick to the agreement. ********* practices
DL
Dorianne L's update30 Mar 2023, 09:53
Reviewer Update
Make it's for the 2nd please . Please confirm
DL
Dorianne L's update30 Mar 2023, 10:30
Reviewer Update
Thank you
DL
Dorianne L's update01 Apr 2023, 04:06
Reviewer Update
With all due respect you messed up again i have no WiFi and didn't hold to the agreement again why
DL
Dorianne L's update01 Apr 2023, 04:07
Reviewer Update
I will escalate to the CEO again
DL
Dorianne L's update01 Apr 2023, 09:22
Reviewer Update
They broke into my place stole my pc . Had to change all my password. It was probably cancelled as a joke by them . Please rectify

Message from SAPS. Case registered on 2023-04-01 at SOPHIA TOWN Station. ref nr CAS 5/4/2023 - contact details: ***. Do NOT reply to this SMS.
DL
Dorianne L's update01 Apr 2023, 09:46
Reviewer Update
I have a case number . How would i cancel after fixing
DL
Dorianne L's update01 Apr 2023, 11:00
Reviewer Update
Unfortunately since you refuse to assist . You are allowedrto call me around my business times