Pathetic

A tower has been down for 2 days now. No internet connection. When I phone it’s some out sourced call centre in asia that tells met to restart and wait 15 mins. There are 4 towers in my area, but no body can assist me with connecting me to a different tower. Absolutely pathetic. We pay for internet services, wifi, streaming channels, but cant use them.

No one gives a damn at the support centre. When a call drops, they wont call back and you have to start over with a new support staff member.

Pathetic!!!