AL
Ashwyn L

1 reviews | Active since Jun 2019

20 Jan 2026, 14:29

PASSWORD HACKED CONSTANTLY NO SUPPORT HELP

MY ACCOUNT KEEPS GETTING HACKED AND I HAVE CHANGED THE PASSWORD SO MANY TIMES WITH YOU GUYS AND I AM NOT GETTING DECENT HELP FROM YOUR SUPPORT TEAM. I NEED A HUMAN TO CONTACT ME TO RESOLVE THIS ISSUE ASAP. I WORK FROM HOME ANC THIX IS AFFECTING MY PRODUCTIVITY AS I AM UNABLE TO REACH THE OPTIMAL SPEEDS DUE TO HACKERS INTERRUPTIONS. Please please, please Iam in URGENT NEED OF YOUR ASSISTANCE.

0
Replies (2)
Rain
Rain's reply20 Jan 2026, 14:38
Official
Hi Ashwyn 

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.

Regards,
rain.
AL
Ashwyn L's update20 Jan 2026, 14:50
Reviewer Update
I have done this so many times that is why I aan requesting that someone contacts me. I have even went as far as requesting support to make changes to the password and log all devices out but for some reason the same people keep accessing my network.