PAID with NO SERVICE

I canceled with Rain however still paid for service for the full month of June I have been on the phone for the last 24 hours as my services just stopped. No one can tell me what the actual issue is. Each time I call they advise that the fault has been escalated l. It is now Monday morning. I am working from home but cannot log in, this is unacceptable. I have waited for a day with no service. Online it states there is n9 network coverage yet my wifi has been working fine up until Sunday morning. I would like a senior manager to call me ASAP on ***!!!!!