TS
Tsepiso S
1 reviews | Active since Jun 2025
20 Jun 2025, 19:05
Paid service not rendered
I paid for the wifi but it's still giving me issues, I called the customer service agent I'm being directed to a Chinese guy who is not making sense language barrier and he dropped the call on me while helping me. I doubt this is the service you guys provide I'm honestly disappointed mxm
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
20 Jun 2025, 19:32Hi Tsepiso,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply20 Jun 2025, 19:32
Official
Hi Tsepiso,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
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Tsepiso S's updateReviewer Update
17 Jul 2025, 10:55I'm having issues paying the wifi apparently on your system my account is not found this is the same issue I had last time and your agent told me it's sorted. Is this really going to be my issue with this company
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Tsepiso S's update17 Jul 2025, 10:55
Reviewer Update
I'm having issues paying the wifi apparently on your system my account is not found this is the same issue I had last time and your agent told me it's sorted. Is this really going to be my issue with this company
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Tsepiso S's updateReviewer Update
17 Jul 2025, 11:46The details are correct but I haven't received the link as yet
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Tsepiso S's update17 Jul 2025, 11:46
Reviewer Update
The details are correct but I haven't received the link as yet
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Tsepiso S's updateReviewer Update
17 Jul 2025, 13:35Still waiting for the link
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Tsepiso S's update17 Jul 2025, 13:35
Reviewer Update
Still waiting for the link