TS
Thobeka S

1 reviews | Active since Dec 2020

29 Dec 2022, 10:44

Paid service, No sim card

Hi Rain

We are very disappointed that a whole month payment was waisted cause you failed to deliver the new sim card requested and even now we didn't pay cause we see no need.

This is bad service , if you check last month consumption you will see its very low cause we had no sim card while we ordered.

Ntuthuko Sibisi *** is the username

Please call *** for urgent help...

0
Replies (3)
Rain
Rain's reply29 Dec 2022, 10:58
Official
Hi Thobeka 
 
We're really sorry your rain experience hasn't been as good as you expected.
  
We're going to get on this asap.
  
Thank you,
rain
TS
Thobeka S's update29 Dec 2022, 12:49
Reviewer Update
Hi

Do you know ETA, Please update the *** number to advise on arrival.

Very much appreciated.
TS
Thobeka S's update06 Jan 2023, 10:53
Reviewer Update
Hi guys,

This is not rights, I've been following up with your delivery people but No sim card has been delivered yet. I told him ALL paper work is ready at home and someone is always available to accept deliver as I am at work and can't answer phone on time.

THIS IS NOT FAIR, we are still without connect second week again, I NEED IT DELIVERED TODAY and the days loaded MUST be compensated, WHAT NONSENCE IS THIS NOW