SB
Stephanie B

1 reviews | Active since Jul 2021

01 Nov 2022, 10:14

Paid in October changed date now it shows arrears

I'm really upset I paid my rain sim on the 25th October and changed my date to the 1st but now its says my sim is gonna go off and that I'm in arrears with the sim I sent a mail before 7 this morning it's already 10am and still ddnt get no response I refuse to pay again after I just paid the sim in October

0
Replies (7)
Rain
Rain's reply01 Nov 2022, 10:39
Official
Hi Stephanie 

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
SB
Stephanie B's update01 Nov 2022, 13:38
Reviewer Update
Why do I get debited for a previous month in the new month ' when my money was taken when I just started ?
SB
Stephanie B's update01 Nov 2022, 17:14
Reviewer Update
If that is the case dan put it back to the 25th dan
SB
Stephanie B's update02 Nov 2022, 10:15
Reviewer Update
If it was changed to the 25th why does it still show that I need to pay as I have a outstanding amount n I cant even add the screenshot
SB
Stephanie B's update02 Nov 2022, 10:17
Reviewer Update
This is really becoming annoying now as I make sure I pay every once on tim you ddnt state that you paid upfront the 1st month and use the service dan pay for it 🙄 😒
SB
Stephanie B's update02 Nov 2022, 10:28
Reviewer Update
So why is it still showing that I need to pay 🤔
SB
Stephanie B's update02 Nov 2022, 10:54
Reviewer Update
Well I was thinking it will be for December so I'm not gonna pay anything now until 25th