Paid for 60mbps line speed and currently only getting 8mbps

Item: Rain
Rating: 1
Author: Clint C

Paid for 60mbps line speed and currently only getting 8mbps. Customer care service is also unavailable

Helpful (0)

Replies (3)

Rain's replyOfficial

01 Feb 2024, 19:57

Hi Clint,

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this ASAP.

Thank you,
rain.

Rain's reply01 Feb 2024, 19:57

Official

Hi Clint,

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this ASAP.

Thank you,
rain.

Clint C's updateReviewer Update

01 Feb 2024, 20:43

I can’t even sign in to the Myrain app

Clint C's update01 Feb 2024, 20:43

Reviewer Update

I can’t even sign in to the Myrain app

Clint C's updateReviewer Update

01 Feb 2024, 21:06

And then of course the following robotic reply twice on WhatsApp...
Clint, please connect with us by downloading the myrain app or go to myrain at rain.co.za. Alternatively, give us a call on ***.
Doesn't help when neither the app or telephone number works.
Yep... The old story of once they have your cash...

Clint C's update01 Feb 2024, 21:06

Reviewer Update