Paid but no internet access on my Router

Item: Rain
Rating: 1
Author: Duduzile P

I paid on the 1st of May, network suspended account in arrears with 124 days, I'm not sure what it means , been trying to get hold of them since Friday no answer or a straight answer. I sent the POP twice but no one has called back, I've been getting references support emaild only

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Replies (2)

Duduzile P's updateReviewer Update

05 May 2025, 09:12

They're not picking up the calls, can I get my refund back, I have found a better network.... You can come and collect your router after my refund reflects on my account.

Duduzile P's update05 May 2025, 09:12

Reviewer Update

They're not picking up the calls, can I get my refund back, I have found a better network.... You can come and collect your router after my refund reflects on my account.

Rain's replyOfficial

05 May 2025, 10:40

Hi Duduzile,

Thank you for bringing your cancelation request to our attention.

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply05 May 2025, 10:40

Official