BK
Byron K

1 reviews | Active since Mar 2025

06 Mar 2025, 14:32

Package not delivered

Rain never updated my details with their logistics company and due to that my parcel wasn't received by me, and I already postponed my operation to receive the package. This is very unprofessional from Rain and with this it is making their courier company look bad as well

0
Replies (4)
Rain
Rain's reply06 Mar 2025, 14:53
Official
Hey Byron K,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.
BK
Byron K's update08 Mar 2025, 17:10
Reviewer Update
This is bull this is third time we paid of R1 as advertised and still the order on your system says it's cancelled. This is ***** and theft
Rain
Rain's reply08 Mar 2025, 18:14
Official
Hey Byron,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your order query and will be in touch with you to assist further.

Thank you.
rain.
BK
Byron K's update15 Mar 2025, 22:16
Reviewer Update
I did send it on the 8th of March when you guys phoned me