mR
mabu R
1 reviews | Active since Oct 2024
02 Feb 2026, 15:56
Overdue balance immediately after the payment was done
I was cut off on the 20th of january i asked you guys to open my account as i was busy working when am done i ll go and pay, you refused you said as long as my account is on overdue bal there is no way that it can be opened. Immediately after after work i went to pay R555 the one you said am overdue with. Today on the 02 i got cut off exactly how many times should i pay, or am paying 20th and month end. Why my account is cutt off. What the hell its going on with you
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
02 Feb 2026, 16:36Hi Mabu
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply02 Feb 2026, 16:36
Official
Hi Mabu
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
mR
mabu R's updateReviewer Update
02 Feb 2026, 17:10But it cqnnot start 10 days later whereas i have already paid my bill. So if that is the case i must pay double. 20th jan and February 01st if thats the case can you please take it back to my 20th so that my next invoice can be due on the 20th of Feb. Because i dont have that money to pay again. Please take it back to my original agreement and restire my connection
mR
mabu R's update02 Feb 2026, 17:10
Reviewer Update
But it cqnnot start 10 days later whereas i have already paid my bill. So if that is the case i must pay double. 20th jan and February 01st if thats the case can you please take it back to my 20th so that my next invoice can be due on the 20th of Feb. Because i dont have that money to pay again. Please take it back to my original agreement and restire my connection
mR
mabu R's updateReviewer Update
02 Feb 2026, 17:19And your consultant did not listen to me carefully i said to her the time when i was not working i have asked my payment date to be moved to the last day, and did not happen. So i will just continue with the 20th since i was not possible for them to do by then ,now am working and getting paid 20th why would i move it to 01st...please change that. I am not happy at all. Like rain just doing whay they wish without thimking about our feelings and monies
mR
mabu R's update02 Feb 2026, 17:19
Reviewer Update
And your consultant did not listen to me carefully i said to her the time when i was not working i have asked my payment date to be moved to the last day, and did not happen. So i will just continue with the 20th since i was not possible for them to do by then ,now am working and getting paid 20th why would i move it to 01st...please change that. I am not happy at all. Like rain just doing whay they wish without thimking about our feelings and monies