Overdue and *****ulent activities at rain

If you can go back to the day I asked to close my account It was a month end and I paid for my services which the network was bad and I got an alternative and I told the consultant to cancel he told me he will cancel since I ask to close and the was no cancelation option on the app so you guys tell people the is a cancelation option on your website whiles the is non and we have to call and do it via call next thing it's not canceled so you are ****mers in that point and the other thing when I canceled my card was going to expire on the following month and I did not update my card how did you guys get hold of my new card number and ccv

My account was updated when I canceled why don't you check. It shows that you are not doing things the right way you think everyone will just do as you ask but you don't do what we ask it's ***** to go and update the card on your system without my concern and try to take money from my account