FR
Florah R
1 reviews | Active since Aug 2024
07 Aug 2024, 01:03
Overcharged
Rain is the worst network,all they do is bill you even when you asked for cancellation,i paid the money that was owed to you but it doesnt make any change,they fail even to update the payment on the app,instead of them cancelling the services with me,they’d even go as far as adding the money. I havent used the rain simcard for a good 1year and now that i managed to pay and even opted for cancellation of the simcard,all they do is to still bill me.
Rain is a ****,when you call them,they are unreachable..do not fall for this ****,look for any other network to work with except rain😡😡
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Replies (2)0
Replies (2)FR
Florah R's updateReviewer Update
07 Aug 2024, 01:12Also,when you call them to ask why would they charge you for services you have not used,they’d tell you ‘because your simcard is active’
I havent used the simcard for a year but there were no charges but immediately when i make payment arrangements,they now charge again?
Rain is a ****…and i’ve requested for my sim to be cancelled several times,even the consultants would tell you,they cancelled the servives but how on earth am i still being charged?
I havent used the simcard for a year but there were no charges but immediately when i make payment arrangements,they now charge again?
Rain is a ****…and i’ve requested for my sim to be cancelled several times,even the consultants would tell you,they cancelled the servives but how on earth am i still being charged?
FR
Florah R's update07 Aug 2024, 01:12
Reviewer Update
Also,when you call them to ask why would they charge you for services you have not used,they’d tell you ‘because your simcard is active’
I havent used the simcard for a year but there were no charges but immediately when i make payment arrangements,they now charge again?
Rain is a ****…and i’ve requested for my sim to be cancelled several times,even the consultants would tell you,they cancelled the servives but how on earth am i still being charged?
I havent used the simcard for a year but there were no charges but immediately when i make payment arrangements,they now charge again?
Rain is a ****…and i’ve requested for my sim to be cancelled several times,even the consultants would tell you,they cancelled the servives but how on earth am i still being charged?
Rain's replyOfficial
07 Aug 2024, 07:46Hi Florah,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply07 Aug 2024, 07:46
Official
Hi Florah,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
