SS
Samkelisiwe S

1 reviews | Active since May 2018

02 Apr 2021, 21:01

Overcharge/ charges for for nothing

I haven't been using Rain for straight two months, due to their network is bad where I now stay and now they deducted R314. 52 for what??? As far as I know Rain is not a contract and one only pay for usage. Am ****ed as heal and I want my refund

0
Replies (1)
Rain
Rain's reply03 Apr 2021, 07:13
Official
Good morning, Samkelisiwe.

I trust you are well 

Please accept my humble apologies for the service that you have received thus far. 

I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket so that we can assist you 

Stay safe. 

Regards rain