Overbilling at rain and no customer support

Item: Rain
Rating: 1
Author: Angel I

I have been doubled billed and overcharged. According to the website, one is billed pro rata and billed in full on 1st of the month. This did not happen in my case. I was billed in full and double-billed. And the 48 hours in which an agent will contact me has long past.

Helpful (0)

Replies (1)

Rain's replyOfficial

26 Jul 2020, 13:04

Hi Angel,

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mmaphefo

Rain's reply26 Jul 2020, 13:04

Official