ML
Marius L
1 reviews | Active since Nov 2009
02 Mar 2026, 09:01
Overbilling and No Service
I have been charged for 6 months at R 1019.00 without receiving a sim card, without any device, now suddenly I get a collection request from CCD couriers for a device I don't have and I have called support and logged tickets and cancelled the service, yet I cannot get my money back and they are 10/1 going to say that they will not cancel my service without me returning the equipment which I don't have. Terrible service.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
02 Mar 2026, 10:39Hi Marius,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your cancellation query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your cancellation query and will be in touch with you to assist further.
Thank you.
rain.
Rain's reply02 Mar 2026, 10:39
Official
Hi Marius,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your cancellation query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your cancellation query and will be in touch with you to assist further.
Thank you.
rain.
ML
Marius L's updateReviewer Update
02 Mar 2026, 16:04I, 100% do not agree.
I did not receive a device nor a sim card.
Please provide the proof of delivery for the device and the sim as well as my data usage since inception.
I did not receive a device nor a sim card.
Please provide the proof of delivery for the device and the sim as well as my data usage since inception.
ML
Marius L's update02 Mar 2026, 16:04
Reviewer Update
I, 100% do not agree.
I did not receive a device nor a sim card.
Please provide the proof of delivery for the device and the sim as well as my data usage since inception.
I did not receive a device nor a sim card.
Please provide the proof of delivery for the device and the sim as well as my data usage since inception.
ML
Marius L's updateReviewer Update
02 Mar 2026, 16:05Also if you deduct anymore cjarges from my account I will open a theft case against Rain at the SAPS.
ML
Marius L's update02 Mar 2026, 16:05
Reviewer Update
Also if you deduct anymore cjarges from my account I will open a theft case against Rain at the SAPS.
ML
Marius L's updateReviewer Update
03 Mar 2026, 10:15Hi.
Also send the sim card number and my usage since inception. And the device number.
M
Also send the sim card number and my usage since inception. And the device number.
M
ML
Marius L's update03 Mar 2026, 10:15
Reviewer Update
Hi.
Also send the sim card number and my usage since inception. And the device number.
M
Also send the sim card number and my usage since inception. And the device number.
M