1 reviews | Active since Aug 2016
Over Billing
Good day, hellopeter.com
I have a rain subscription and i made a promise to pay for the month, of which i paid thus far R300.00. Now they advise me i need to still pay a months subscription and the promise to pay. I should not have to pay twice for one month. My aunt is dealing with the same issues, please revert to mail sent to rain. Please cancel my subscription with immediate effect. You people want to bill me a promise to pay and a subscription fee this is day light *******. I paid R150.00 Monay the 29/09/2025 and Tuesday R150.00 30/09/2025 and you telling me I need to still pay a R675.00. Hellopeter.com, would love a review like this. My aunt Pearl Zeeman same problem, she cancelled the loop and you want to debit her account for R1200.00 my daughter cancelled her subscription months ago and handed in her modem and you still did not refund her and sending her messages saying she owes you. This is brad day *******. You will be hearing from hellopeter.com soon as I will not take this daylight ******* lightly we work hard and you think you can just debit our accounts as you feel fit and no refunds paid out.
My Subscription: ID *** Nicola Eksteen Cell: ***
My Daughter: Carlynn Blanchard ID *** Cell: *** still owing a refund and modem was handed in months ago.
My Aunt: Pearl Zeeman ID *** Cell: ***
Sorry I will be reporting this to hellopeter.com and I will go to another service provider please cancel everything and have your modems collected.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Ypu have such allot of bad reviews on hellopeter, and yet you still demand us to pay when I already paid for October R300.00 so according to me my balance should be at R375.00. I am not the only one sitting with this problem I mentioned my daughteer that after how many months of handing in her moden no refund was paid, my aunt sitting with the loop due to false advertising, and a modem which she took out and I refered them to Rain thinking you guys will stick to you adverti*****ts, but clearly not.
Ypu have such allot of bad reviews on hellopeter, and yet you still demand us to pay when I already paid for October R300.00 so according to me my balance should be at R375.00. I am not the only one sitting with this problem I mentioned my daughteer that after how many months of handing in her moden no refund was paid, my aunt sitting with the loop due to false advertising, and a modem which she took out and I refered them to Rain thinking you guys will stick to you adverti*****ts, but clearly not.