CC
Chumisa C

1 reviews | Active since Jul 2024

01 Apr 2025, 05:29

Over Billing!!!!

I am in Disbelief as I am writing this review at 5:25AM!!!! This is my second month with Rain and It just tried to debit me R910!!!! R910!! Instead of R650!! What is the R910 For??? I hardly even connected this month, We had Electricity issues in the area.. But to try and deduct R910??? ABSOLUTELY SHOCKING!! As soon as the bank notified me, I transfered my name from my savings account to my other accounts. No no no!! They must just take their router back!! I do not want it.

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Replies (1)
Rain
Rain's reply01 Apr 2025, 06:35
Official
Hi Chumia,

Thank you for bringing your billing query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.