LM
Lifa M

1 reviews | Active since Dec 2019

11 Aug 2022, 09:32

Over billing

Rain was sold as no contract but pay as you use service. I haven't used their services as it's totally unreliable in my area the are now charging me an extra 2 months when I have not been using it at all. Reference Number: *** if this is not resolved I will be taking you guys to the ISP (Ombudsman) again.

0
Replies (4)
Rain
Rain's reply11 Aug 2022, 09:41
Official
Hi Lifa.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you,
rain. 
LM
Lifa M's update11 Aug 2022, 09:43
Reviewer Update
I want my account cancelled as a result
LM
Lifa M's update11 Aug 2022, 12:55
Reviewer Update
Immediate
LM
Lifa M's update11 Aug 2022, 18:07
Reviewer Update
Thank you