LN
Lindeni N
1 reviews | Active since Sept 2014
16 Aug 2023, 13:31
Outstanding service
Did not know how to activate my new WiFi router. I was eventually assisted by a very effecient, competent and polite gentleman by the name of Siphosethu Yanga. I was very impressed especially after other 2 agents have failed to assist me. Keep up the good work Yanga. It would also be appreciated if Rain can design manuals to assist customers on how to use/activate their WiFi
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
16 Aug 2023, 14:26Hi Lindeni
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply16 Aug 2023, 14:26
Official
Hi Lindeni
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
LN
Lindeni N's updateReviewer Update
16 Aug 2023, 15:32This was meant to be a compliment to the guy who assisted me. I don't know what you are really referring to.
LN
Lindeni N's update16 Aug 2023, 15:32
Reviewer Update
This was meant to be a compliment to the guy who assisted me. I don't know what you are really referring to.
LN
Lindeni N's updateReviewer Update
19 Aug 2023, 10:23I received router package on Wednesday 16/08/2023 but 2 date 19/08/2023 it has not been working. On the day of receipt I was told I must atleast wait for 24hours but it has been even more than 72 hours going for a week. When I called them the call went unanswered.
What annoys me is that I paid in advance but for a week now with no internet access and even the other sim cards that came with the router I don't know how to use them because there was no manual.
What annoys me is that I paid in advance but for a week now with no internet access and even the other sim cards that came with the router I don't know how to use them because there was no manual.
LN
Lindeni N's update19 Aug 2023, 10:23
Reviewer Update
I received router package on Wednesday 16/08/2023 but 2 date 19/08/2023 it has not been working. On the day of receipt I was told I must atleast wait for 24hours but it has been even more than 72 hours going for a week. When I called them the call went unanswered.
What annoys me is that I paid in advance but for a week now with no internet access and even the other sim cards that came with the router I don't know how to use them because there was no manual.
What annoys me is that I paid in advance but for a week now with no internet access and even the other sim cards that came with the router I don't know how to use them because there was no manual.