Outstanding Balance

Dispute of Outstanding Balance

I am writing to express my concern about the outstanding balance of R1665 on my account. As I haven't used your services for the past 3 months, I request that you review my account and cancel any outstanding charges.

I've been unable to afford the services, and I'm surprised to receive a claim for payment. Could you please provide me with a detailed breakdown of the charges and explain why I'm being billed for services not used?

I appreciate your prompt attention to this matter.

Thank you in advance