EM
Elliesha M

1 reviews | Active since Apr 2025

07 Apr 2025, 19:14

Ordered the new 101 pro router for a 60mbps line however network struggles daily to even meet up to 30mbps

Ordered the new 101 pro router for a 60mbps line however network struggles daily to even meet up to 30mbps. Cannot connect more than 2 devices at once to the wifi. Left numerous escalations in March 2025 no feedback received yet

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Replies (1)
Rain
Rain's reply07 Apr 2025, 20:46
Official
Hi Elliesha,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.