One star is even to high a rating for you!

My household has ordered two rain Routers. We have problems with both, we have sweared, we have lodged complaints, we have used over R200 on airtime to get stuff done TO NO AVAIL! Rain is USELESS AND ***********!

Firstly they delivered my mother a sim that is assigned to someone else? So she can't do anything until she gets a new sim but no one is willing to help her. We waiting on a manager to give her a call back. The second router we have been waiting for God knows how long for them to Rica the damn thing, but we can't do anything because the status of the sim is still "queued for delivery" after we received it already. They keep stating we will send it through to the accounts departement where nothing is being done! I want to applaud you on your ****ty service! You have set a new low even for you! And if I hear one more time "I understand and I apologize" I will scream because if you truly understood you would've done something about it and we won't be in this situation right now. I don't want to hear we will send it through to billing/accounts department. I want to hear we have done what you have asked and your sim has been Rica.

I want it sorted out NOW! or a full refund and you can come fetch your ****!