PG
Prince G
1 reviews | Active since Feb 2018
19 Jun 2024, 20:30
one month and the issue is not resolved .Stay clear of RAIN 5G in Roodepoort
Gave Rain almost a full month(issue started 28 MAY ) to fix my connectivity issue and l am still paying R999 a month for their unlimited package to get maximum of 15mbps during peak hours ...Honestly l am considering taking the advice of your call centre agent who told me to cancel because this is too much now ..Even the technicians you sent out didn't even know the direction of the towers in the area ..they came here and sat for 20 mins only to say its a tower congestion issue not a Router issue...
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Replies (3)0
Replies (3)PG
Prince G's updateReviewer Update
21 Jun 2024, 11:40Hi I sent the screenshots yesterday the issue has not been resolved ...It looks like a tower congestion issue because only happens during peak hours ...Do you guys even have a solution for this or should l cancel and look elsewhere? This very same issue happened in January and you eventually found the issue on the towers and fixed it ...
PG
Prince G's update21 Jun 2024, 11:40
Reviewer Update
Hi I sent the screenshots yesterday the issue has not been resolved ...It looks like a tower congestion issue because only happens during peak hours ...Do you guys even have a solution for this or should l cancel and look elsewhere? This very same issue happened in January and you eventually found the issue on the towers and fixed it ...
PG
Prince G's updateReviewer Update
21 Jun 2024, 20:18 I sent the screenshot you requested
Download :8.53 mbps
Upload:20.22 mbps
Upload speed is double the download speed
Download :8.53 mbps
Upload:20.22 mbps
Upload speed is double the download speed
PG
Prince G's update21 Jun 2024, 20:18
Reviewer Update
I sent the screenshot you requested
Download :8.53 mbps
Upload:20.22 mbps
Upload speed is double the download speed
Download :8.53 mbps
Upload:20.22 mbps
Upload speed is double the download speed
PG
Prince G's updateReviewer Update
22 Jun 2024, 11:05Thank you .. I will be exploring other packages from other networks and cancelling as soon as l get one .Thank you
PG
Prince G's update22 Jun 2024, 11:05
Reviewer Update
Thank you .. I will be exploring other packages from other networks and cancelling as soon as l get one .Thank you
