MA
Marius A

1 reviews | Active since Jan 2020

24 Aug 2020, 11:25

One month and 5 negative reviews later

Dear diary,

It has been almost another 2 weeks since my last negative review on Hellopeter (this brings the total to 5 negative reviews) and there has still been no resolution to my complaint. I truly believe that Rain is one of, if not the worst internet service providers I have ever had the displeasure of dealing with. I would STRONGLY recommend that if you are reading this and are considering signing up for any of their offerings to look elsewhere!

PS I am going to predict the response to this review will once again be a generic macro response from zendesk:

"Hi Marius

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards (insert generic support agent name here)"

0
Replies (1)
Rain
Rain's reply25 Aug 2020, 12:40
Official
Hi Marius
 
Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline