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Dikeledi dikeledimolale.dm

1 reviews | Active since Jan 2022

03 Mar 2023, 09:15

On 02 March I received the best help from one of the call center agent by the name of Akash, he was very very very patient and was willing to help me until I got my issues sorted, he even called me back when I ran out of airtime and called me back when ou

On 02 March I received the best help from one of the call center agent by the name of Akash, he was very very very patient and was willing to help me until I got my issues sorted, he even called me back when I ran out of airtime and called me back when our call got cut off. He even called me back just to inform me that he escalated my matter to the advanced technical team. I felt at ease even though the problem still exists, he made sure that he did everything he could to help me. I appreciate that

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Replies (1)
Rain
Rain's reply03 Mar 2023, 09:23
Official
 
Good day  Dikeledi 
 
 Thank you for those great words, we are glad to have provided you with a positive experience.
 
 Regards 
 rain