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rob M

1 reviews | Active since Mar 2022

13 Feb 2025, 14:20

Old price charged after a product change.............

Rain customer for 4x years - performance is good and stable. After a product change was done - the price was not ajusted - still being charged old price for the last 2x months. Reported to the call center - no response so far.

0
Replies (1)
Rain
Rain's reply13 Feb 2025, 14:36
Official
Hi Rob,

Thank you for bringing your billing query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.