1 reviews | Active since Nov 2015
Oh Rain again 🤦🏾♂️🤦🏾♂️🤦🏾♂️
Oh Rain 🤦🏾♂️🤦🏾♂️ I am exhausted. Genuinely exhausted. No other company drains my patience like you do. None.
I just received an SMS from you demanding that I pay R144. For what? What exactly is this R144 for? You didn't explain. You never explain. You just send a random number and expect me to jump and pay like a trained ******.
Let me remind you: my last invoice was on the 2nd of April 2026. I settled it in full – R589.00. Paid. Done. Cleared. No outstanding balance. Nothing owed.
So where on earth does R144 come from? Did you invent a new fee? Did someone at Rain just wake up and decide to pluck a number out of thin air? Is this a prorated charge? An overage? A hidden admin fee? A mistake on your side that you want me to fix with my own money?
You don't provide breakdowns. You don't send proper invoices before demanding payment. You just SMS people with vague amounts and expect blind trust. Well, guess what? You lost that trust a long time ago.
This level of service – if you can even call it service – is exhausting, frustrating, and honestly disrespectful. You are a service provider. Your job is to provide clarity, reliability, and actual communication. Instead, you've become a bother. A constant, nagging bother that I have to deal with every single month.
So let me be clear:
1. I am not paying that R144 until you provide a full, itemised, dated breakdown of what it is for. 2. If it's an error on your side and let's be honest, it probably is, you need to cancel it immediately and send me written confirmation of a R0 balance. 3. If it's a legitimate charge (which I seriously doubt), then prove it. Show me the math. Show me the days, the data, the calls, the whatever.
Fix your house, Rain. Fix your billing system. Stop sending random demands like a desperate debtor. Be a real service provider for once, transparent, professional and organised.
And to anyone at Rain who might read this: don't send me a copy-paste generic reply asking me to DM you your details. Post the invoice here. Publicly. Let everyone see what this R144 is really for.
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
You claim the R144.50 is from a "Promise to Pay" arrangement and a previous outstanding balance. But let me stop you right there. That amount was settled on the 21st of March around 9h00. Paid. Done. Finished.
If that amount was truly outstanding, why didn't you interrupt my service? You're very quick to cut people off when they owe even R1. But there was no interruption. No warning. No SMS saying "Christopher, you still owe R144.50 from a previous arrangement." Nothing. Because your own system knew the amount was settled.
So which is it, Rain? Either I paid it (which I did) and your records are wrong, which is your problem, not mine. Or I didn't pay it, in which case why did you keep my service active and say nothing for weeks?
You can't have it both ways. You can't stay silent, keep my service running, then suddenly send an SMS demanding money with no explanation, and only after I complain publicly do you dig up some "Promise to Pay" story.
And here's the real kicker. Before you even responded to me on Hello Peter, why didn't someone at Rain check your own payment records? Why did I have to go through this entire exhausting loop, receiving a random SMS, writing a complaint, waiting for a response and now having to defend myself against a charge that I already paid?
I feel like you guys wake up every morning and ask yourselves, "How can we mess up Christopher's day today?" Because honestly, how can one service provider be so consistently ***********? It's shocking. Truly shocking.
So let me be crystal clear. I paid the R144.50 on 21st March around 9h00. You did not interrupt my service because your system knew it was paid. Your records not updating is your internal failure, not my debt.
Fix your records. Cancel this phantom charge. Send me a written confirmation that I owe you exactly R0.00. And then maybe, just maybe, spend some time fixing your billing system so that the next customer doesn't have to go through this same exhausting nonsense.
I'm tired, Rain. Do better.
You claim the R144.50 is from a "Promise to Pay" arrangement and a previous outstanding balance. But let me stop you right there. That amount was settled on the 21st of March around 9h00. Paid. Done. Finished.
If that amount was truly outstanding, why didn't you interrupt my service? You're very quick to cut people off when they owe even R1. But there was no interruption. No warning. No SMS saying "Christopher, you still owe R144.50 from a previous arrangement." Nothing. Because your own system knew the amount was settled.
So which is it, Rain? Either I paid it (which I did) and your records are wrong, which is your problem, not mine. Or I didn't pay it, in which case why did you keep my service active and say nothing for weeks?
You can't have it both ways. You can't stay silent, keep my service running, then suddenly send an SMS demanding money with no explanation, and only after I complain publicly do you dig up some "Promise to Pay" story.
And here's the real kicker. Before you even responded to me on Hello Peter, why didn't someone at Rain check your own payment records? Why did I have to go through this entire exhausting loop, receiving a random SMS, writing a complaint, waiting for a response and now having to defend myself against a charge that I already paid?
I feel like you guys wake up every morning and ask yourselves, "How can we mess up Christopher's day today?" Because honestly, how can one service provider be so consistently ***********? It's shocking. Truly shocking.
So let me be crystal clear. I paid the R144.50 on 21st March around 9h00. You did not interrupt my service because your system knew it was paid. Your records not updating is your internal failure, not my debt.
Fix your records. Cancel this phantom charge. Send me a written confirmation that I owe you exactly R0.00. And then maybe, just maybe, spend some time fixing your billing system so that the next customer doesn't have to go through this same exhausting nonsense.
I'm tired, Rain. Do better.