Officia Complaint

My WiFi has been put off for the past 3 months on the 1st , 2nd or 3rd of every new month, please keep in mind a direct debit is active and goes off successfully but the service goes off and I do not receive any WiFi connection

This has been happening for the past 3 months, the same thing over and over again.

I am frustrated to keep calling in about the same issue everyday the 1st week of every new month due to my WiFi being out off.

I have a job that requires me to work from home and nearly got dismissed for being messed around by the contact centre - calls have been dropped before on me and I work as a Business Trainer in a Call centre industry so I know exactly what could happen to the agent doing call avoidance.

We are having to buy data of our own personal money due to the WiFi being put off but the direct debit goes off successfully? This is not fair.

Please fix this issue as soon as possible that keeps happening every month

Is this the service your company delivers? As I will be taking it to Social Media

Thanks

Regards,